Guest Services

Concierge

Stop by Reception for information regarding destinations, events and things to do.

Concierge

Stop by Reception for information regarding destinations, events and things to do.

Non – Smoking

Smoking of any kind is strictly prohibited on the premises (rooms & common areas alike). If you choose to smoke on the property, a fee of $100 USD will be charged per day.

Wake-Up Call

Whether you are an early bird or a night owl, Reception will gladly wake you up as needed. Please let us know what time is you desired call time.

Check In & Check Out

Check In is at 15:00 PM and Check Out is at 11:00 AM. Late Check Out is available for an additional fee based on availability. Inquire at Reception for extra time.

Coffee

Coffee is served daily from 8:00 until 10:00 AM.

Breakfast Service

American breakfast is served daily from 8:00 until 10:00 AM on the terrace.

Linen Change

Linens are changed every third day. Need a different service schedule? Let us know.

Wine Bar

Roots, our wine bar is open to guests from 1:00 PM. to 10:00 PM.

Laundry & Ironing

Please call reception for information on laundry and ironing services. For same day service please notify reception by 10 A.M.

Street Parking

Street parking is available outside the hotel.

Restaurant Reservations

We love making restaurant reservations and recommendations. Stop by front desk to inquire.

Wi-Fi

Wi-Fi is available for all guests.

Luggage

If you would like your luggage stored after checkout, please notify the front desk.

Airport Transfers

We will need your flight information and details to help you coordinate your hotel – airport transfer.

Tours

For information regarding tours we offer, please stop by reception.

Massage

For information regarding tours we offer, please stop by reception.