Stop by Reception for information regarding destinations, events and things to do.
Stop by Reception for information regarding destinations, events and things to do.
Smoking of any kind is strictly prohibited on the premises (rooms & common areas alike). If you choose to smoke on the property, a fee of $100 USD will be charged per day.
Whether you are an early bird or a night owl, Reception will gladly wake you up as needed. Please let us know what time is you desired call time.
Check In is at 15:00 PM and Check Out is at 11:00 AM. Late Check Out is available for an additional fee based on availability. Inquire at Reception for extra time.
Coffee is served daily from 8:00 until 10:00 AM.
American breakfast is served daily from 8:00 until 10:00 AM on the terrace.
Linens are changed every third day. Need a different service schedule? Let us know.
Roots, our wine bar is open to guests staying the hotel from 1-10 PM
Please call reception for information on laundry and ironing services. For same day service please notify reception by 10 A.M.
Overnight parking is available in a parking garage for $20 USD plus tax per day. Street parking is available based on availability.
We love making restaurant reservations and recommendations. Stop by front desk to inquire.
Wi-Fi is available for all guests.
If you would like your luggage stored after checkout, please notify the front desk.
Please contact the front desk for information regarding our traditional Yucatecan cooking class (minimum 2 persons).
For information regarding tours we offer, please stop by reception.
